For security reasons, one can not just say somebody's name (or show a note) and claim somebody else's tickets. Instead, the person picking up the tickets must be the same as the name that is on the Will Call list or that person must show the ID of whoever is on the Will Call list.
Name changes to the Will Call list are allowed. It is done by emailing us in advance (before the day of the show) and requesting a name change. But only the person who purchased the tickets or whose name is on the Will Call list can initiate such a request. Said person can email us asking to change the name at Will Call from his name to a different name. Then, the Will Call list is edited with the new name, and that person will now only need his/her valid photo ID to claim the ticket(s) and be allowed in.
For the lists to be edited with a new name, all name change requests must be received and confirmed by the day prior to the date of the show, at the latest. If done that way, then the new person's name is already on the list and therefore that person only needs his/her own ID to claim the tickets and gain admittance.
For same-day name changes, as the lists then are already at the club and the tickets are still under the original name, the way it works is that they need the original buyer or original buyer's ID in order to release the tickets to someone else.
If on day of: if you cannot make it to claim the tickets at the door yourself, whoever you want to be able to use your tickets will need to show your ID (or a copy of it, at least) for our doorstaff to release the tickets to them.
If before the day of show: you can email us to have somebody else's name on the Will Call list instead of yours and we will edit the list with the new name.