All tickets are Will Call only.
Only the person whose name is on the Will Call list can claim the tickets.
For security reasons, one can not just say somebody's name (or show a note) and claim somebody else's tickets. Instead, the person picking up the tickets must be the same as the name that is on the Will Call list.
Name changes to the Will Call list are allowed. It is done by emailing us in advance and requesting a name change. But only the person who purchased the tickets or whose name is on the Will Call list can initiate such a request. Said person can email us asking to change the name at Will Call from his name to a different name. Then, the Will Call list is edited with the new name, and that person will now only need his/her valid photo ID to claim the ticket(s) and be allowed in.
As of June 1st 2012, no name changes will be accepted on the same day of the show. Any name change requests must have been received and confirmed by the day prior the show is to take place.
All sales are final and non-refundable. And non-switchable to another date, even in those instances when a band plays two nights in a row.
However, name changes to the Will Call list are allowed. (see previous paragraph)